Please find our revised Statement of Fees commencing 4th Feb 2019.
Dear Valued Families,
The beginning of term, 2019, marks our first two years of being open and serving you and the wider community with quality out of school hours care. We strive for excellence and seek to continually improve.
We believe that our service offers a quality, personal service at a competitive cost and our fees have remained the same for two years. In order to maintain the level of quality we have reviewed our statement of fees and the benefits offered to families.
Our aims through the revision of fees are:
- to remain competitive without reducing the quality of service
- to make the language clearer around some of the definitions e.g. notice given and the difference between regular and casual bookings
- to offer further incentive to make regular bookings during VAC care particularly, as the number of cancellations of casual bookings have a significant, negative impact on the service
- to highlight the need for families to notify the service of absentees or club attendance, to reduce the time spent by staff implementing missing child procedures.
Please find the revised Statement of Fees attached. We urge you to read this carefully and get in touch if you wish to discuss it before the 4th Feb.
It can also be found in the iParent Portal and within the updated Family Handbook (2019).
Thank you for your continued support and for choosing Quinns Kids,
Janet Cassidy
on behalf of Quinns Baptist Community Care Inc.
